Friday, December 30, 2016

Fix hmm we can't reach this page error in microsoft edge

Microsoft Released Brand New Edge Web Browser With Windows 10. It was a long awaited browser by Windows users, as they were extremely disappointed by the performance of Internet Explorer.
With day to day updates on windows 10 Edge browser Also regularly receives new features, and stability improvements, But Still Some issues That Bother Users event today One of the problems that has been present since the earliest versions of Windows 10 and Microsoft Edge is the error message “Hmm, we can’t reach this page,” which prevents users from connecting to certain webpages.

However, A number of users have reported this strange issue relevant to Edge browser i.e. it responds Hmm, we can’t reach this page to all the request that are passed through. while if you perform that very similar search on Chrome or Firefox or other browser, you get instant responses. when you  check the network connection, no problem is found causing this issue. So, Edge users are frustrated by this problem restricting them from browsing the web. So, There is something wrong that is restricting edge from internet access.

Fix-hmm-we-can't-reach-this-page-error-in-microsoft-edge

When all of your apps and other browsers can detect that you’re connected to the Internet except Microsoft Edge, then you may need to perform some extra troubleshooting. There are some common reasons behind it. it may be  DNS client service may be stopped unexpectedly,Wrong proxy settings, VPN client, Antivirus or firewall also can be responsible for creating this error

How To Fix hmm, we can't reach this page error in Microsoft edge

Edge is default browser in Windows 10 builds and it is baked into the operating system So There is not possible to Reinstall it. Here we have to To Fix This hmm, we can't reach this page error in Microsoft edge.

Run Network Adapter Troubleshooter 

Windows having a inbuilt Network troubleshooting tool Which can detect and fix all Network Internet related problems. so Before move to fix  hmm, we can't reach this page error in Microsoft edge First check and make sure nothing wrong anything with Network Adapter by Running this Troubleshooting tool.

To Run This tool First open Windows Troubleshooting form start search Type Troubleshooting and select it from search results.

Open Windows Troubleshooting Tool

Now from left side click on View all To show all available Troubleshooting tools here now select the Network adapter . This will prompt the Network Adapter Troubleshooting screen . Now click Next

Run-Network-Adapter-Troubleshooter

Now Fallow on Screen instraction to perform the network adapter Troubleshooting. When the task complete simply Restart window, Now open Edge Browser and perform some search if you didnt get any error then your problem solved if getting the same error hmm we can't reach this page fallow next step.

Check  Proxy Settings 

Some Times due to malware Virus proxy setting may get change automatically, Any misconfiguration in your proxy settings will result many connectivity problems. It may totally restrict Microsoft edge, windows store from accessing public internet. So, that you may face error like  “hmm we can't reach this page” in edge, So that You must check your proxy settings to know if it is ok.

Here Fallow bellow instructions to correct any misconfiguration.

First Click on Start menu and select Settings Here Click on Network & Internet. and Then, Click on Proxy from left bottom side.

Turn-off-Automatically-Proxy-setup-on-windows-10

Now here Turn Automatically detect settings to On and Use setup script to off. Save this settings and reconnect internet. See if it fixes hmm can’t reach this page problem. If you still getting error fallow next step.

Change DNS server addresses

Most Of People Reported  Change DNS server addresses was the most effective solution for this problem. Sometimes local IPS may provide its own DNS to users by default. If it has any issue, It may be a result of no internet access type problems.You can use any of popular public DNS services. Google DNS, Level 3, Open DNS to Fix This Issue. Here fallow bellow steps to change DNS server address manually.

First Press Win  + R to open Run, Here type ncpa.cpl and click OK. this will open the Network Connections window. Here right click on the your currently used network adapter and select Properties. under Ethernet Properties window, double click on Internet Protocol Version 4 (TCP/IPV4).

select Internet Protocol Version 4


Check Use the following DNS server addresses, and enter following values:

Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4

change DNS address

 After that click ok to make save changes. Now You may need to clear DNS cache. To do it, Simply open command prompt and type bellow command hit enter key.

ipconfig /flushdns

After doing these things, launch Microsoft Edge, to see if the error still occurs while trying to access a certain webpage. If not, your problem is solved.

Restart DNS Client Service:

If after changing the default DNS address the problem not solved then you need to make sure the DNS client service in Windows 10 is running. DNS client is very important service to make sure smooth internet connectivity in your windows PC. This process is turned on by default, If it is disabled for any reason, Users may encounter connectivity problems.

To fix we can’t reach this page error, You can check if this service is active or not. If you find it is enabled, Just restart it. Otherwise, Turn it on. To Do this First open command prompt with administrator rights. you can right click on windows 10 Start menu and select command prompt ( admin) when the command prompt opens type bellow commands one by one and press enter key.

net stop dnscache ( this will stop DNS Client service ) if this service not started you will get a error message. other wise you will get message service was stopped Successfully.

net start dnscache ( This will Start the DNS Client Service ) 

Restart-DNS-Client-Service-using-cmd

Now After perform this commands exit command prompt and Restart windows. It would enable the DNS Client and Edge browser would start working properly.

 Temporarily Disable Security Programs:

When you face any internet connectivity problems, You can first disable security programs temporarily. Because, They can sometimes block internet connectivity. So, Do this and check, If it fixes can’t reach this page problem in edge. In case, You find disabling these services helps, You can whitelist edge in these programs or permanently uninstall them.

 Change your network Connection Type

Some times changing the network connection type can solve all internet errors include hmm we can't reach this page

Here fallow Steps to switch your network type to Private from Public

Open Registry editor windows by press Win + R , Type regedit and press ok. On windows Registry windows nevigate to fallowing :

HKLM/Software/Microsoft/Windows NT/CurrentVersion/NetworkList/Profiles

Here Find and select your current network connection (you’ll see the name of your network connection under Description)

Change-your-network-Connection-Type

Once you found your current network, click on it, and open the Category DWORD. set the Value data to 1 for Private, 0 for Public and 2 for Domain network. Click OK after make changes close registry window and Restart the windows to make changes Effective.

Reset Edge Browser To Default settings

If any of options not work then Reset Edge Browser To its Default settings can fix hmm we can't reach this page error .

First close the Edge Web Browser if its running or move task manager  under process tab look for Microsoft Edge , right click on it and select End Task. After that close The Task Manager Window.


Perform End Task on Taskmanager

Now open This PC, Click the View tab and then check Hidden items ( As Shown Bellow image ) checkbox to see all hidden files and folders.

Show Hidden items on windows 10


Now  Navigate to the following directory:

C:\Users\UserName\AppData\Local\Packages ( Where “C” is the drive where Windows 10 is installed, and UserName is your account name. )


Here you will see the package Microsoft.MicrosoftEdge_8wekyb3d8bbwe, Right click on it and select properties. Here under General tab > Attributes, uncheck the Read only check-box. and click apply.


Remove Read only for packages

Click ok When when the confirm attribute changes screen opens. Now again right click on package Microsoft.MicrosoftEdge_8wekyb3d8bbwe and select Delete and close the window.

We now need to re-register Microsoft Edge. To do so, open Windows PowerShell with admin rights by typing PowerShell in Start/taskbar search, right-clicking on Windows PowerShell in search results, and then clicking Run as administrator option. Click Yes button when you see UAC prompt.

open Evolution power shell

When the power shell opens type the following command and hit Enter

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

How to re-register Microsoft Edge using power shell

This will re-install Edge browser. Once done, you will receive a Operation completed message.
Restart your Windows 10 computer and see if this has worked for you.

Disable recently installed programs. of before flew days if edge working find and suddenly this error started then you can perform system Restore to Revert back your system to previous working state. where system and edge browser running smoothly. Hope After perform This Steps The problem hmm we can't reach this page error in Microsoft edge Browser will be get solved. Still have any query or suggestion you can comment bellow.

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